Interest Free Financing Application
What our customers are saying...
I and my wife ......looked at alot of different places for prices and quality in purchasing a new mattress. Then we found "Cloud 9" in Wentzville on the Parkway. Not only did we get the BEST price deal.....but the BEST mattress.......and the BEST service. Very knowledgeable, courteous, and helpful sales team "NO HIGH PRESSURE!" Very prompt delivery and very professional deliver and set up people. They made sure we were totally satisfied with our new "product" purchase. We would recommend "Cloud 9" to anyone!
Mike S. of New Haven, MO
Dear Cloud 9,
We just wanted to drop you a quick note to let you know the bed we bought a couple of weeks ago is past AMAZING!!!,
Due to a severe back injury sustained in a rear-end accident, my wife has had to sleep in a recliner or in an almost upright position on a couch for about 20 years. I have sleep-apnea and use a CPAP machine to get any sleep at all, but for the past 5+ years, I have not been able to sleep through the night and suffer with a lot of hip, shoulder, back and miscellaneous body pain. Neither of us could get a good night's sleep even though we had a very nice name-brand mattress.
We can not find the words to tell you how ABSOLUTELY GREAT it feels to be able to get a full night's sound sleep and to be able to do it in the same bed is nothing short of a miracle.
Thank God we stopped by to check you all out and thank God you carry the amazing Latex Bliss Beautiful mattress we bought on that crazy, snowy Saturday.
Sincerely,
Jeff and Trish R of Eolia, MO
Limited Warranty
Length of Warranty
This warranty begins on the date of purchase. The warranty term code is found on the
Law Label of the mattress. A complete listing of these term codes may be found on
the next page. A Warranty repair or replacement of the mattress or the foundation
does not extend nor renew the original warranty.
Warranty Claims Procedure
Should a problem with your sleep set occur due to a manufacturing or material defect,
contact the store of original purchase. If there is a problem contacting this store
please contact the factory listed on this card.
If the problem occurs during the full coverage period, only the defective piece will be
repaired or replaced at the factory's option, at no charge, except for transportation
cost. If the problem occurs during a pro-rata period the charge for repair will be based
on the warranty schedule.
Repair or replace are the only options in this warranty. We reserve the right to repair
or replace any defective part with equal or better materials. To validate this warranty
you must be the original purchaser and have your original store purchase receipt.
Items Not Covered Under Warranty
Covering materials
Normal body impressions (less than two inches)
Damage caused by abuse or failure to rotate one-sided mattresses
Damage caused by abuse or failure to turn and rotate dual-sided mattresses
Mattress purchased without matching foundation/box spring
Damage from use of non-supportive frame
Any product returned in unsanitary condition will be refused warranty service regardless of original problem.
